Our Management service
RENTAL MANAGEMENT, Should I do it myself
Many new owners of property in the Algarve look to generate income to cover running cost and expenses and try to build a profitable side business.
The first thing to ask yourself is "should I do this myself or use a rental company?"
It's tempting to think that you can do this and manage things from a distance, especially following the media hype of things like Airbnb and other similar online opportunities.
Most owners change their strategy within 12 months, due to not being as successful as they first thought. Here are some reasons as to why this happens.
- Do you care who stays in your property?
With most big online portals, you have no say over what type of bookings are accepted. Are you happy to have stag and hen parties or groups of teenagers? If the answer is "may be not", a quality rental partner will screen enquiries and only accept bookings from qualified guests, ensuring your property is fully protected.
2) Are you prepared to work 7 days a week?
The work involved in managing a booking is significant before during and after a stay. Guests frequently have many questions ahead of their trip and expect immediate answers. Transfers need organising, arrival instructions and property guides need frequent updating, restaurants and activities booked, arrival times often need negotiating or changing due to travel plan alterations.
Every guest booking is different. A good rental agency will operate a highly responsive 7 day a week customer service and local guest liaison teams.
3 Are you happy to co-ordinate and manage multiple providers?
Delivering a fantastic rental experience requires co-ordination of many people (cleaning staff, laundry service, property managers, gardeners and pool cleaners and maintenance staff). Properties need to be prepared to the exact specification of the guests booking. Welcome packs need organising, pre arrival preparations and inspections should be carried out. Optional extras such a travel cots and high chairs, pool heating may need to be set up. Only a local "full service" rental agency with an in-house team has the ability to control quality and has the vested interest to make sure the property is perfectly prepared, with care and respect ready for arriving guests to enjoy their stay.
4) Ready to deal with the guest issues 24/7?
Guests get lost on their way to properties. Guests lock themselves out of properties. Unavoidable maintenance issues occur, TV stops working and worst of all the internet goes down!
Guests expect to have someone available they can speak to anytime of the day or night to address issues and have them resolved immediately. Do you really want to take that call and co-ordinate with your providers from 2000 km away?
5) Want to maximise income?
A "full service" agent has a vested interest in making sure your calendar, especially in peak weeks, are full with no gaps. Consistent enquiries and cross selling and co-ordination are all practices that can only be implemented with a strategic approach of a professional sales team.
6) Happy to take on significant legal responsibility?
By renting your property you are creating a business activity.
You have a legal and Fiscal responsibility to ensure you are compliant and within the law. As well as initial set up and fiscal compliance, you are legally obliged to collect and submit passport data of every guest staying at your property. Having a local agent work with you, we can keep abreast of the legislation and legal changes. It is our job to make life easier for you while renting your property. We have the expense and the knowledge to support you throughout this process.
Mars Algarve Management and Rental Services LDA specialise in managing and renting your property here in the Algarve to maximise income and still provide you, as the owner a wonderful holiday home to visit when ever you choose. We are also the perfect Company to choose if your property is purchased as an investment as we will manage and rent it all year round giving an excellent return on your investment with little to no work from you, offering piece of mind that your investment is in safe hands.
The experienced Mars Algarve Team will provide you and the holiday clients with a high class, personal and specialised service. Each member of our team pride themselves on great communication skills and problem solving abilities in turn enabling us all to offer you an amazing service.
We look after all aspects of maintenance for your property and we will always be sure that it is kept in the best possible condition. We have a team of experts to call on, including air conditioning specialists, carpenters, plumbers and electricians. We are cost and quality conscious and have
vetted the trade professionals we use and they have all worked with us for many years. The Company has a full time maintenance team so any small issues can be fixed in the quickest possible time to minimise any inconvenience to the owners and clients. We check your property on a monthly basis when it is not in use, we clear the post box and confirm all the utility bills are being paid and that everything inside and outside your home is functioning correctly, safe and secure.
Your holiday home is checked prior to the arrival of any holiday guests and checked again after their holiday ends to confirm the property is left in an acceptable standard with no damage. A bond is taken from each client to cater for any damages that may occur.
Mars Algarve are constantly researching the market to utilise the best possible sites on which to advertise your holiday home to achieve the highest quality and best possible bookings for your property. We constantly work towards accessing the best possible search ranking for your property and provide beautiful photographs to showcase the holiday home in the best possible way.
The multilingual team at Mars Algarve offer an exceptionally high standard of contact and assistance to our holiday guests. Before arrival the guests are provided with clear, concise directions to their holiday home along with a comprehensive document offering information on both the property and their chosen holiday destination. The team check the property before arrival to confirm it is customer ready. They meet and greet every guest and spend as much time with them as they would like helping them familiarise themselves with the holiday home and local surroundings. The team of managers are then on hand for any problems, issues or questions the holiday clients may have.
Book with confidence. All of our properties are legal rental properties which have been inspected by the local councils which have a high standard of safety in mind. They are all advertised with their Alojamenta Local (AL number) and registered with the Portuguese National Tourisim Office. We are also members of ALEP - Associação do Alojamento Local em Portugal, which again will give you peace of mind when booking your holiday with us.
Mars Algarve specialises in managing properties solely in the East Algarve between the towns of Olhão and Cabanas. We feel this area is perfect in size to be able to offer our personal service efficiently. We look for properties that are well maintained and high in their standard of accommodation with owners who are prepared to continue to maintain their property thus continuously offering the holiday client a top class, well positioned, beautifully furnished holiday home.